1. Purpose of Processing Personal Information

Sochive (hereinafter referred to as the “Service”) processes personal information for the following purposes:

• Membership registration and management
• Provision of services and fulfillment of contractual obligations
• Customer support and handling of complaints

2. Items of Personal Information Collected

The Service collects the following personal information:

• Required items: Email address and password (for account identification and service usage)

3. Retention and Use Period of Personal Information

Personal information is retained until the user withdraws membership.

However, the following information is preserved for the specified period for legal reasons:

• Payment and refund records: 5 years

4. Provision of Personal Information to Third Parties

The Service does not provide users’ personal information to third parties without consent.

Exceptions are made only in the following cases:

• When required by law, or when requested by investigative authorities following due legal procedures.